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Return of imported equipment - no compensation

       In July 2019, our company imported a set of equipment from Germany on behalf of customers, which was originally produced in Germany。After receiving the device, a problem occurs during installation and commissioning, and the device cannot work normally。Customers contact foreign manufacturers, our company in accordance with customer requirements arrangementExport back to factory for repairAfter the repair, the equipment still cannot work normally. After communicating with foreign countries, we are ready to return the original equipment to the manufacturer, who is sending a new equipment to China。


Return of imported equipment - no compensation

I. Mode of operation

       According to the actual situation and actual needs of customers, our company proposes to take the trade without consideration。Goods without consideration refers to the goods that are identical to the original goods or in conformity with the contract, which are compensated or replaced free of charge by the consignor, carrier or insurance company of the import and export goods due to damage, shortage, poor quality or non-conformity of specifications after the import and export goods have been released by the Customs。According to the situation of the goods, it is the reason of poor quality, and the shipper of the export goods will replace the new products free of charge。

       This trade method has strict requirements, first imported products within 3 years, due to product quality problems, the need to replace the same as the original goods or the goods in accordance with the contract。Secondly, the same products should be replaced, and the products that are different from those imported before can not be replaced。Finally, the qualified unit (registered in the General Administration of Customs with qualifications) issues a commodity inspection certificate to prove that the product does have problems。

       According to the requirements of foreign countries, this ticket isExport trade Terms DDPWe need to arrange door-to-door delivery。In order to reduce losses for foreign shippers, they should be declared in accordance with the returned goods when they are declared in Germany, so that there will be no tax on the German side。
Our company has many years of import experience, will provide you with the best import program, the perfect connection makes the time and cost decrease, so that our customers less worry, more peace of mind。Welcome to call us。

 

Focus on import customs clearance agent, agent import documents, ATA document declaration, temporary import and export agency services, export agent, export declaration, international freight forwarders;Please contact us at 400-888-0577 。 | Return and replace imported equipment | There is no compensation
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